Contact us

How to find our offices and how to contact us by email and phone.

Clapham office

13 Abbeville Mews
88 Clapham Park Road
London SW4 7BX

Telephone 020 7498 0101    Fax 020 7978 2492 

This office delivers all our member services and accommodates the majority of our staff. Some of our training and events are also held here. 

Westminster office

34 Smith Square
London
SW1P 3HL

Telephone 020 7498 0101    Fax 020 7978 2492

This office accommodates a small number of staff who manage our relationships with key stakeholders including regulators, government, media and other professional bodies.

Opening hours

We are open 9:00 until 17:00, Monday to Friday. 

Email enquiries

• Membership or member services - membership@iia.org.uk
• Online payments - accounts@iia.org.uk
• Qualifications or any other student related matter - studentsupport@iia.org.uk
• Tuition for IIA qualifications - learning@iia.org.uk
• Internal auditing - what it is, what internal auditors do, and how to do it - technical@iia.org.uk
• Training courses and events - trainingandevents@iia.org.uk
• Supplier payments, credit control and general account enquiries - accounts@iia.org.uk
• The website - webmaster@iia.org.uk
• Audit & Risk magazine - for editorial and advertising queries (including job vacancy advertising) please contact the editor ruth.prickett@iia.org.uk 

Customer service

Customer service is really important to us, if we don't meet your expectations please let us know.

Registered company information

Place of registration: Incorporated by Royal Charter (England/Wales) 

Registered number: RC000840